Policies & Sizing

Welcome! I'm thrilled you're considering an original Fine & Fleurie piece! Most of my products are MADE-TO-ORDER at the time of purchase, so please allow 10 to 14 business days for completion of your special item. Also please consider we are shipping Priority mail from Northern Italy and typical package transit time is 10 days.

Rush orders are handled on a case by case basis and anyone interested in a rush order should email  Jessica@fineandfleurie.com

Please note all photos, designs and content ©2009-2014 Fine & Fleurie LLC. Please be respectful and do not copy and paste our titles, descriptions or other verbiage . Photos may not be used without proper credit and linking.

Payment

Payments may be made at the time of purchase via PayPal or major credit card. We are also pleased to now offer Gift Cards!

 

Shipping

All US packages are mailed via Priority Mail.

All packages are sent to the address provided on your order. In order to prevent delays, please be certain this address is complete and correct

INTERNATIONAL CUSTOMERS WELCOME! It is my pleasure to ship my work all over the world. Please note that if you are an international buyer by purchasing from my shop you are aknowledging the fact that international transit times can vary widely and often take  2 to 4 weeks (this transit time is in addition to my 10 working days to create your special piece). Email  Jessica@fineandfleurie.com with any questions or concerns!

**Any international fees such as VATs are the sole responsibility of the international buyer. No reimbursements or adjustments will be made for these fees.**

 

Refunds and Exchanges

Each and every piece is made for customers as it is ordered. For this reason, and also due to the delicate and special occasion nature of bridal products, I generally do not accept returns. I encourage customers to get in touch prior to placing an order with any questions about product details. All vintage gowns and getting-ready robes are not returnable.

Please note I do not make samples or "try and return" pieces.

I do require communication for any and all possible returns (jessica@fineandfleurie.com). Any items sent back without communication will not be accepted. Please get in touch! In the event we do agree on a return, any returned items need to be in their original unworn condition & packaging. A full refund minus shipping charges will be given once the returned item has reached me.

 

Robe & Lingerie Sizing

Our luxurious lace bridal robes are generously cut for a free, flowy feel. The size SMALL is best suited for an American size SM or Med and our size MEDIUM is best suited for an American size Medium or Large.  Please get in touch with any specific questions regarding size, as our intimate items are not considered for return or exchange.

 

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